Business Process Analysis, Improvement and Management Services

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Every enterprise runs on business processes, no matter how large or small.  These processes define your business and determine how you deliver value to your customers. Business processes are the biggest hidden assets in your enterprise.  They exist implicitly, in your people, your systems, and your interactions with customers, suppliers, prospects, and distributors.

They are the blueprints of your organization, the corporate “DNA” that will directly contribute to the success or failure of the enterprise. Business processes may not show up directly on your balance sheet, but their results do. Lost revenue from capacity constraints and higher manufacturing costs impact profits.
 
Poor customer service impacts Accounts Receivables.  Inefficient manufacturing processes drive up inventory levels and related carrying costs. The value of knowing your Business Processes is as indisputable as the cost of not knowing. What is the value of Discovering your implicit business processes and making them explicit? 
 
What is the value of Understanding how your organization really works and being able to ACT proactively to optimize Business processes, eliminate bottlenecks, reduce cycle times; design new process and share them across the extended enterprise? Our mission is to enable you to harness business process knowledge to power the efficient, agile, collaborative enterprise.
 
What we offer you is a fast and effective way to extract business process data hidden in minds of many professionals in your organization. We do it using years of experience and technical know-how that allows capturing the data quickly and efficiently. The results can be used in a wide range of implementations, from traditional re-engineering and process improvement to delivering ITIL, Sarbanes-Oxley or Business Process Management initiatives.
 
Process Assessment Services

Detail process assessment - rapid discovery and analysis of selected business processes with the goal of building a business case for change. Fixed price and quick turnaround service.
 
Understanding process assets  - identifying corporate process assets and building a road-map for change.
 
Staff augmentation services
 
Our consultants specialize in the following aspects of project implementations:
  • Business Process Discovery - ability to quickly map current business processes with focus on understanding the issues and opportunities for improvement. Our analysts will work with you to determine the scope of discovery and get the data from your staff members in one on one phone and web interviews. No installation or any other technical setup necessary. Results are available immediately after the interview.
  • Business Process Analysis - review and prioritization of identified issues vs the opportunities for improvement. Based on the results of discovery we will work with you to identify the lowest hanging fruits of process improvement.
  • Business Process Improvement - acting upon the opportunities for improvement. The implementation of the changes can differ depending on the decisions made during the analysis phase. We can help you create the plan for improvement and oversea the implementation of the change. We may work with partners or you internal IT organization to get to this point.
  • Business Process Automation - part of the changes implemented in the business processes typically claiming the highest cost and often yielding great results. We can help generating the requirements for process automation based on the data created during Discovery and Analysis phases. We can also help you select the vendor or work with your IT organization to develop and implement the plan.
These services are applicable to the following implementations:
  • Process improvement, Six Sigma and Lean Sigma
  • ITIL
  • Quality Management System
  • BPMS
  • IT Application implementations
  • Application integration  
 
and showed good results in the the following industries:
  • High-Tech Manufacturing
  • Banking and Financial Services
  • Biotechnology and Pharmaceuticals
  • Energy Services
  • Insurance
  • Business Process Outsourcing

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 Questions? Call us +1 781 710 1455 or email us, we will be happy to tell you more and provide a quote.

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