How we work - from business process discovery to most efficient business processes

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Understanding and managing scope is key to any enterprise inititive. Companies often sponsor projects based on limited understanding of the true scope and the amount of change that will be needed to meet the required outcome. This is where the good understanding of business processes becomes invaluable.
 
Starting at very high level our experienced consultants help business map their enterprise processes, problematic operational and IT support areas to identify the scope for detailed analysis. This becomes a roadmap for detail discovery phase required to better analyze the issues and identify the value of change based on the potential opportunities in the business processes. 
 
Using state of the art interviewing and process analysis techniques our business process analyst consultants can quickly map out any part of the bussiness, identify key dependencies, participating roles, use of information systems, and help the organization better understand the scope of any process bases initiative. 
 
 
A dedicated consultant will travel to the customer site to deliver these services face to face. We are also equipped to deliver these services remotely to save clients on travel expenses by using screen sharing technology and structured process questionnaires built in the tools we use. The scope can be very limited or very ambitious depending on your specific goals. The main thing is - you get quality results very quickly.
 
The initial stage of any process related initiative always starts from discovering your existing business processes to the level necessary for this initiative. Here is how you would engage with us:
  • Determine the scope of work
    • We have a predefined engagement scoping questionnaires to help scope the work
    • We build the scope and the schedule together with you
    • We identify key people to work with
    • We put together a statement of work that matches your expectations
  • Prepare for Process Discovery
    • In most cases this is a required phase
    • We outline the areas for detail review and work with your staff to build consensus
    • We prepare interview schedule and introduce the interview script to the participants
    • We build Enterprise Process Architecture for the scope 
  • Run Business Process Discovery interviews
    • We get feedback from interviewees on the spot
    • All the integration points between people, processes and applications are identified during the discovery
  • Analyze the business process data
    • Identify the issues and improvement opportunities
    • Identify the impact of potential changes
    • Build the business case 
  • Work on determining proposed changes
    • Business process changes
    • Technology changes
    • Business changes
    • At the end of this phase we should have an outline of potential new projects
                               *some projects start from this point

project approach

For free 30 minutes scoping discussion over the phone please call 1 305 735 9802 or email us at .(JavaScript must be enabled to view this email address) to schedule one.

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